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FAQ
Q1: How to insatll and use the solar panel? 
We have the English teaching manual and videos;All the videos about every step of solar panel Disassembly, assembly, operation will be sent to our customers.

Q2: What if I don't have export experience ? 
We have reliable forwarder agent which can ship items to you by sea/air/Express to your doorstep. Any way, we will help you choose the most suitable shipping service.

Q3: How is your technical support? 
We provide lifetime online support through Wechat/Email/ Whatsapp/ Skype. Any problem after delivery, we will offer you video call anytime.

Q4: Can you get the the solar panel customized for us ? 
Of course, brand name, solar panel color, designed unique patterns available for customization.

Q5: What is the warranty of the panel? 
Mono panel and poly panel has 10 years warranty. Flexible panel has 1 year warranty and 5 year service time. Customers told a panel was bought in 2012 is still working.

Q6:How about the after sale service? 
We will suggest our packing and take charge in our packing,we will keep the goods safe in the delivery. We will trace the goods from the production to selling,we will solve the problems in the selling for our customers.

Q7:When can I get a price? 
 Welcome to contact us at any time through the Whats App or Wechat.